Shipping and Return

Shipping Policy:

1. Shipping Methods and Times:

  • We offer various shipping options to meet your needs, including standard and expedited shipping.
  • Delivery times may vary depending on your location and the shipping method selected. You can find estimated delivery times during checkout.

2. Order Processing:

  • We strive to process and ship orders as quickly as possible. Most orders are processed within 5-6 business days.
  • Orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight and dimensions of your items, as well as your shipping destination.
  • You can view the shipping costs during the checkout process before finalizing your order.

4. Tracking Your Order:

  • Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to track your package's progress.

5. International Shipping:

  • We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply, and these are the responsibility of the customer.

Return Policy:

1. Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If you're not, we accept returns and exchanges within 7 days from the date of delivery.
  • To initiate a return or exchange, please contact us on Whatsapp asap.

2. Eligibility for Returns:

  • To be eligible for a return or exchange, the item must be in its original condition, unused, and in the same packaging it was received.

3. Refunds:

  • Refunds will be issued once we receive and inspect the returned item.
  • Shipping costs for the original purchase are non-refundable.

4. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately, and we will arrange for a replacement or refund.

5. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

7. Return Processing Time:

  • Please allow 10-15 days for us to process your return and issue a refund or exchange.

Contact Information:

  • If you have any questions or need assistance with your order or a return, please contact us on our email (ebdaliofficial22@gmail.com) or Whatsapp (+92 3227602063)..